Contact information
Contact Us
Have a question about your order, a product, shipping, or anything else? Our team is here to help. Reach out via any of the options below and we'll get back to you as soon as possible.
Contact Details
Store name: Modafiora
Registered address: 210 E Trade St, Charlotte, NC 28202, United States
Email: support@modafiora.com
Website chat: Available during business hours on our website
Customer Service Hours
Eastern Daylight Time GMT - 4
| Day | Hours |
|---|---|
| Monday – Friday | 8:00 AM – 6:00 PM |
| Saturday – Sunday | 8:00 AM – 4:00 PM |
Inquiries received outside business hours will be responded to on the next available business day.
Response Time
We aim to respond to all inquiries within 24–48 hours. During peak periods (holidays, promotional events, or seasonal surges), response times may be slightly longer. We appreciate your patience.
Before You Contact Us
You may find the answer you're looking for in one of our help pages:
Related Policies
Terms of Service | Privacy Policy | Shipping Policy | Return & Refund Policy | Payment Policy